From the moment you upload the content to the platform, this is independent of when you bought your subscription

Materials are stored for 7 (seven) days after your subscription ends—one day before permanently deleting the materials a reminder will be sent.

In the briefing form, you can specify any special requirements to be done on photographs or videos. We will evaluate your petition and estimate the working hours required, pending your approval to continue editing. Also, we understand forms cannot always capture specific requests, so we provide the option of booking a call with us to go over the requirements.

Each project, both in photography and video, includes two rounds of corrections. From the third correction onwards it will have an extra cost. The client will be able to see each version of their project on the FRAME.IO platform

We aim to send the finalised material in 5 business days. Because our work is personalised to your needs, this can take longer if there are observations we need clarification on. When editing a video, we want to ensure you are happy with the final material, so there will be 2 rounds of corrections. If this is your first video editing with us, another 2 rounds of corrections will be granted as a complementary bonus to ensure your satisfaction and as an opportunity to know each other better. Each extra round of corrections will delay the final delivery 2 more business days.

We are a team of three permanent editors. One does the rough-cut, the other does the editing and the third does colour correction and graphics. We also might reach out to our network of partners to ensure we deliver on time.

Simply choose the type of subscription based on your needs, we share a Dropbox link for you to upload the material and we will begin working.

We edit using Adobe Suite. If you want the project edited with other software (DaVinci or Final Cut) let us know in advance through the special requirement form.

Once you subscribe, you will receive a link to a Dropbox folder. There, you will have to upload the desired material for editing and a brief to complete with all the requests you consider necessary. Each VideoPhotoPost user has a private folder in Dropbox where you can add text files, reference videos, soundtracks or any material you consider relevant to the editing process. After we edit it, we will upload each version of the photo or video for correction to the FRAME.IO platform and there you can make all your observations.

The result is joint work. You upload your checked and reviewed materials, a brief resume of your specifications and desires, and any other relevant material. Then we start to work and send you a first draft. If we (you or us) consider it necessary we can book a video call and review the material simultaneously to reach the desired result.

We are focused on editing videos and photographs of social and business events. At the moment, we don’t work on graphic design, animations, GIFs, VR or 3D material.

That's fine. Having the edition of a single event is within our options.

Yes, our work is guaranteed! Please read the Terms and Conditions (poner link) of the service and in article 18 this topic is explained in detail

We work with a wide range of video formats:

• Video: MP4 / MOV / AVI / MPEG
• Sound: WAV / AAC / MP3
• Photo: RAW / JPG / PNG / TIFF / DNG / NEF

Please contact us if you need us to edit any material in a format that is not listed.